Our Homes are regulated by the Care Quality Commission (CQC). A statutory body that inspects and regulates care homes throughout the United Kingdom.





The Care Quality Commission is the new health and social care regulator for England. Taking over the role of the CSCI (Commission for Social Care Inspection) from April 2009. They look at the joined up picture of health and social care. Their aim is to ensure better care for everyone in hospital, in a care home and at home.

Brief description from the CQC website:
St. Margaret's Residential Home is a privately owned care home and is able to accommodate 21 people who are 65 years of age and over. The home is an attractive detached Victorian building situated in a quiet residential area of Bedford just a few minutes walk from the banks of the River Ouse. Bedford town centre is also within walking distance, and the home is well served by public transport. The home has 17 single rooms and two doubles; two of the rooms have en-suite facilities. The home has a lift, and an extension has been added to the kitchen area. The extension also provides a staff room and two additional toilets. There are public parking bays to the front of the home, (pay and display) and a parking bay for the disabled is provided

The home makes CQC inspection reports available to residents and families on request.Any prospective service users and or their representatives are sent information about the home before they make a decision to move in.
The CQC can be contacted directly:
For general enquiries call our customer services team, who are available 8.30am to 5.30pm, Monday to Friday. Telephone: 03000 616161
Care Quality Commission National Correspondence
Newcastle upon Tyne

If you need advice our manager is on hand and will talk to you about the support you may need. Simply email or pick up the phone and we can help you as much as we can.